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Privacy Policy
Crown Supplements (“We, Us, Our“) are committed to protecting and respecting your privacy.
This Privacy Policy (“Policy”) sets out the basis on which any personal data (Data) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
When you become a customer and accept our Website Terms and conditions of sale you accept and consent to the practices described in this Policy.
Information we may collect about you
We may collect and process the following data about you:
- Information you give us. You will give us information about you by filling in forms on our website crownsupplements.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
- Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We may receive information about you if you use any other websites which we may operate or other services we may provide.
Data Categories – Examples include
Identity Data – first name, maiden name, last name, username or similar identifier, title.
Contact Data – billing address, previous address(es), email address and telephone numbers.
Financial Data – bank account and payment card details
Transaction Data – includes details about payments to and from you, amounts you owe us or we owe you, how you pay us, when your contracts started and ended with us and other details of products and services you have purchased from us.
Technical Data – includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data – includes your name, email and contact number used to sign up.
Marketing and Communications Data – receiving marketing from us and your communication preferences.
Usage Data – includes information about how you use our website, products and services.
Other Category Data – in limited circumstances added notes made by customers during the order or specific details customer provides.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Apply for our products or services;
- Create an account on our website;
- Subscribe to a service or publications;
- Request marketing to be sent to you;
- Enter a competition, promotion or survey; or
- Give us some feedback.
Uses made about the information
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- We process your data to provide a service you’ve asked for under a contract.
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing user, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your device;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
How we use your personal data
We will only use your personal data when required. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with required/mandatory changes.
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Crown Supplements or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [Terms and conditions of sale] and other agreements; or to protect the rights, property, or safety of Rated Lettings, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your data
All information you provide to us is stored on our service provider’s secure servers. Any payment transactions will be encrypted.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we restrict access to personal information to Crown Supplements employees, contractors and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or further if they fail to meet these obligations.
Google Privacy Policy Link:
Changes to our privacy policy
Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Policy.
Crown Supplements Customer Review Terms and Conditions
Review Disclaimer:
- 1: The opinions shared as reviews on the website reflect the views of Crown Supplements customers. It’s important to note that these opinions are not endorsed by Crown Supplements Ltd, and they should not be considered as medical advice or health claims.
2: Agreement: By leaving a review on the Crown Supplements website or on judge.me, you agree to these terms and conditions.
- 3: Use of Reviews: Crown Supplements reserves the right to use customer reviews, including the name of person on reviews, text, images, and videos and other materials that may be left, on social media platforms, online/offline including marketing materials and advertisements, and other platforms as deemed appropriate.
- 4: Adjustments: Reviews may be adjusted to suit the material or platform’s appropriateness without altering the essence of the content.
- 5: Exclusive Use: By providing consent in our terms and conditions before completing a purchase/order, customers agree that Crown Supplements has the exclusive right to use the review material freely and includes CC0 rights.
- 6: Modification: Crown Supplements may modify reviews to fit the context of the material or platform without compromising the integrity of the original content.
- 7: Media Content Usage: If images or videos are included in a review on the Crown Supplements website or judge.me for Crown Supplements, Crown Supplements reserves the right to use such media content for social media platforms, online/offline marketing and advertisements, and web use.
- 8: Rights Granted: By agreeing to our terms and conditions, customers grant Crown Supplements full rights to use media content (photos/videos) without requiring accreditations and without the need to notify individuals before placing the content online and gives us full rights to CC0.
- 9: Compliance with Regulations: Crown Supplements assures customers that the use of review content adheres to relevant regulations, including but not limited to the CC0 regulations.
- By leaving a review on Crown Supplements, you acknowledge and agree to these terms and conditions regarding the use of your review content for promotional and marketing purposes.
- CC0 enables us to waive any claim you might have to copyright protection in the work. It follows that we will be free to reuse your work in any way we choose without seeking permission, without acknowledging you as the author and with no other formalities.
- Any reviews that may be from a non purchase and/or leaves a review whereby the person does not go through the terms and conditions will therefore be bound to these terms and automatically included into these terms and conditions set out above and gives us full rights for CC0.
Contact
Questions, comments and requests regarding this Policy are welcomed and should be addressed to either Crown Supplements, International House, 776-778 Barking Road, London, E13 9PJ or alternatively contact us using our online web form found on ‘contact’ page or email us at [email protected]
Crown Supplements
We are Crown Supplements Limited a company registered in England and Wales. Our company registration number is 9769282 and our registered office is at Crown Supplements, International House, 776-778 Barking Road, London, E13 9PJ.
Crown Supplements Team.
This privacy statement was last updated on 05/01/2026 and applies to citizens and legal permanent residents of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://crownsupplements.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- A home or other physical address, including street name and name of a city or town
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 6
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- An email address
- A home or other physical address, including street name and name of a city or town
- Financial information such as bank account number of credit card number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 7 years
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A telephone number
- Date of birth
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
- IP Address
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 3–5 years
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- Financial information such as bank account number of credit card number
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We retain this data upon termination of the service for the following number of months: 7 years
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24 months
1.8 To be able to offer personalised products and services
1.8 To be able to offer personalised products and services
For this purpose we use the following data:
- A first and last name
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: 24 months
1.9 To sell or share data with a third party
1.9 To sell or share data with a third party
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 24 months
1.10 Deliveries
1.10 Deliveries
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Retention period
We retain this data upon termination of the service for the following number of months: 12 months
2. Sharing with other parties
We only share this data with processors and with other third parties for which consent must be obtained.
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Jersey Office of The Information Commissioner
2nd Floor 5 Castle Street
St. Helier
Jersey
JE2 3BT
St Martin’s House
Le Bordage
St. Peter Port
Guernsey
GY1 1BR
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Website owner and operator This website (crownsupplements.com) is operated by Vegishake Ltd (Company No. 9769282) trading as Crown Supplements™.
Crown Supplements, Suite Am 104 Boleyn House, 776-778 Barking Road, London , E13 9PJ
United Kingdom
Website: https://crownsupplements.com
Email: sales@ex.comcrownsupplements.com
Phone number: 07586223927
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form